I'd been searching high and low for a sandal that has a removable foot bed with a well deep enough to accommodate my custom orthotics (I have bunions and diabetic foot issues) these shoes work for that really well. I was very happy with the shoes, the color is a much nicer brown than the photo (it's a nubuck suede and lighter in person, more like a natural suede color). The adjustable straps at the toe, top and back of the shoe are great to fit your particular foot especially if your feet swell in the heat or if you need a little extra room on one foot. I feel no irritation from the small metal piece at the sling back strap. I ordered this shoe in a 9.5, it ran small on me so I had to return them. I ended up purchasing a size ten from my local Foot Solutions retail store because of the time involved in returning to the seller and the reship/refund process. I didn't want to wait for another pair to be shipped (I was told 7-10 days after the return was received for reship and up to 3 weeks for just the refund. Cheesed me just a little and since I wanted my shoes sooner than that I decided to go retail. My experience in going to the store benefitted me because the salesman was able to remove the insole and customize it with cork and leather pads so it would match my custom podiatric RX orthotic inserts (the color of my own inserts are a light pinkish beige and didn't look good in the shoe). So I imagine you could buy on line then take to a orthotics store and have them customized or use your own custom/ortho inserts. I also purchased the shoe in the demim/blue color which is very nice indeed. I went up a half size to 10 and they fit great. I would recommend these sandals to anyone if you need orthotic friendly or not. Gave 4 stars instead of 5 due to reship/refund time line was too long a timeframe.With stockings I can wear them all day, without stockings the inside of the velcro wraps rub after a few hours. I normally wear compression stockings so this isn't a problem very often, but sometimes would like to cool my toes. The inside footbed is extremely comfortable, as is the heel strap.I already owned a pair of Drew shoes with a good fit, and the size was very consistent.For my foot the top strap was a little too high and rubbed on my leg, causing irritation. I have a fallen arch, my foot falls but someone with out this problem the shoe would be a winner. I will be looking for another Drew sandal for next spring that has possibly only two straps? I like the way the shoe stays snug with the velcro straps and also the back sling that helps keep the shoe from slapping when I walk.Beautiful shoes, quality made, but too small for me, I'm disappointed they don't fit, because they're great looking, I'm just very hard to fit. Great seller, arrived fast!Podiatrist told me to get a half size bigger and back to narrow width, I did and am I pleased. My heel is very narrrow and to be able to adjust the heel to really fit my heel was wonderful - same for instep and toe strap, not as dramatic a feeling. Stepping into the shoe was awesome. Fits great, inside sole is so comfortable. I can walk easily with this shoe (have a bunion) and it looks even better than I thought! The Blue color is perfect for many colors. I am very very happy!I have about 6 pairs of these shoes! Best thing is that they are narrow enough for my feet... I buy a narrow, and I can use the Velcro for fiurther fit. Also,love that it is almost impossible to twist an ankle in these as the heel is recessed, so no sliding side to side. Comfortable enough for my 10,000'steps!Velcro type shoes aren't as easy to get on as one would think...the Velcro sticks to everything!!! Once on, however, and they are very comfortable, although I wish the heal was flatter like only 1/2 inch instead of 1 and 1/2 inches high.I had to return these shoes. The instep strap was too high and would have been painful. I have flat feet so it wasn't the fault of the shoe entirely